When confronted with this scenario, I have had success with the following set of modules/activites.  The idea was to provide short classes that were really groups of exercises, group discussions, activities, and talking points.  The sections could be done in any order and can be broken into smaller units as needed.  They are:

• Working with the system
• Working with employees
• Working with teams
• Strategic Planning/Organizational development
• Understanding business

 

 Expected Outcomes:

• Counseling employees/resolving conflicts
• Listening
• Managing Change
• Developing Teams
• Managing the system
• Understanding motivation

 

Leadership Development for Team Members

Here's a great motto to adopt:  You don’t need a title to be a leader!

 

There are leaders at every level of every organization, and most of them don't have a "title"!

 

The following modules/activities helped to teach employees that they are important - their work is important - learn to be proud of your efforts!  If you are interested contact me for more detailed information.

  

Module One – Business strategy 

 

Discussion about the company’s mission and vision who are our customers - what is the outlook for the company and why - what are some of the company's challenges - how does YOUR job fit in to this picture. What importance to you provide?

       

Module Two – Personal Leadership

 

 Define Personal Leadership – through the following:

 

      Initiative = take action to accomplish goals

      Empowerment = having a say in how things are done

      Accountability = taking responsibility for your actions

 

Module Three – Leadership

 

Discuss the importance of leaders at all levels

Case studies – experiential exercise around ethical choices in business settings

Discussion of values (how do YOU demonstrate….)

 

Module Four – Personal Planning

 

Setting and writing SMART goals

 

Identify your own goals

 

Many companies identify expectations  of leaders. Here are some  expectations of associates you can use:

Expectations of Associates

• Cooperate with leadership and teammates to implement improvement suggestions.

 

• Embrace opportunities to help others satisfy our internal and external customers.

 

• Embrace opportunities to increase job knowledge, training, and education.

 

• Do not expect perfection from yourself or others.

 

• Have genuine concern for constant improvement.

 

• Report conditions that rob you of your pride of workmanship.

 

• Act as a team to benefit all.  Avoid adversarial behavior between and within shifts, functional areas, and management.

 

• Embrace constructive process performance measures as part of your commitment to improve