Process:
How things are discussed – the methods, procedures, and format of the meeting – the climate that is established – the group dynamics. Processes are often ignored in meetings as people concentrate on the content. That's why the facilitator role is so important - to help the team follow a process and reach success
Content;
Meetings are held for many different reasons - to provide or gather informaiton. even to celebrate a success! The content of these meetings is determined by the team or team leader. They approach the meeting with a result in mind - that is the content that needs to be covered. The facilitator does not normally have input on content, but does have the responsibiolty for the content to be covered successfully (and on time!)